State Farm® Insurance Agent Brad Hughes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
joanne McCabe
March 13, 2025
5
out of
5
rating by joanne McCabe
"Hannah was great, answered all my questions and got my rate down a little. Wonderful!"
We responded:
"Thank you for the 5 stars, Joanne! We really appreciate your support and look forward to serving you again in the future! - Brad"
reddy kennedy
March 7, 2025
5
out of
5
rating by reddy kennedy
"Always available when I need to reach Brad or any staff member. Provide answer and information in timely manor, great people."
We responded:
"Reddy, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Brad "
George K
January 10, 2025
5
out of
5
rating by George K
"Office was very responsive to my insurance concerns. Hannah was able to answer my questions and concerns and provided useful education."
We responded:
"Thanks so much for your feedback! We're thrilled to hear that Hannah was able to assist you and provide helpful information. We always strive to be responsive and ensure our customers feel well-informed. If you have any more questions or need further help, don’t hesitate to reach out!"
Valerie Anne
December 4, 2024
5
out of
5
rating by Valerie Anne
"This is my fourth review for Brad and his Team. If I could give 10 stars I would. Exceptional service from Angela today on 12/4/2024. I am trading in my car for a new one and she walked me through the process. She is so patient, knowledgeable and friendly. Can’t imagine doing business anywhere else! Thank you for everything!"
We responded:
"Wow, thank you for your continued support and for leaving such a glowing review! We're thrilled to hear about your exceptional experience with Angela—her patience, knowledge, and friendliness truly make her an asset to our team. We're honored to have earned your trust and loyalty. Congratulations on your new car, and please know we're always here to assist you with anything you need. Thanks again for your kind words!"
Tamara Helm
October 11, 2024
5
out of
5
rating by Tamara Helm
"Brad's team are the most responsive and kind people to their customers that I've experienced in a long while. I've been a customer of Brad's for more than 10 years and it's been consistently this way the entire time, even amidst staff changes, even when I had hail claims and a major claim from water damage due to plumbing issues. I always get treated well and kindly. That's just how Brad's team rolls."
We responded:
"Thank you so much for your thoughtful review and for being a loyal customer for over 10 years! We truly appreciate your kind words and are thrilled to hear that our team has consistently provided you with the responsive and caring service you deserve, especially during your hail and water damage claims. Maintaining that level of care and attention, no matter the situation or staff changes, is something we take great pride in. Your trust in us means the world, and we're grateful to continue serving you. Thanks again for sharing your experience!"
Matt Pearce
September 5, 2024
5
out of
5
rating by Matt Pearce
"This office has always been very responsive to any changes needed or questions I've had regarding coverage. When a claim was necessary, the process was extremely easy to navigate."
We responded:
"Thank you for your positive feedback! We’re glad to hear that our office has been responsive to your needs and that you found the claims process easy to navigate. Providing excellent customer service and making things as smooth as possible is always our goal. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your support!"
M J
May 9, 2024
5
out of
5
rating by M J
"Hannah at Brad Hughes' office was exceptionally helpful and responsive these past few weeks concerning several personal and commercial homeowner's insurance policies. All communication was conveniently through email. The agency was able to offer very competitive pricing and I appreciate Hannah's attention and patience while we discussed the coverages. I've had auto insurance with State Farm for over 30 years and I am confident I will be just as pleased with the company managing the new homeowner's policies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided exceptional service and helped you find competitive pricing for your insurance policies. We look forward to continuing to serve you as you transition to managing your homeowner's policies with us. Welcome to the Brad Hughes' office family!"
Howard Person
March 7, 2024
5
out of
5
rating by Howard Person
"Had an issue with one of home owner policies and Angel went above &.beyond to help fix the problem for me, excellent work...👍"
We responded:
"Thank you, Howard! We're glad Angel could assist you with your homeowner policy issue. We appreciate your feedback and are here to help anytime you need us. 👍 - Brad"
Melissa Sanders
November 2, 2023
5
out of
5
rating by Melissa Sanders
"The team have always been super helpful, outgoing and responsive to any requests or questions. Literally would never go anywhere else. Hannah S. was so sweet on the phone today and it took less than 15 minutes to update my policy with what I needed. Thank you!"
We responded:
"Thank you, Melissa! We're thrilled to hear about your positive experience with our team, especially Hannah. We appreciate your kind words and your trust in us. Don't hesitate to reach out if you need anything else!"
Wayne Davis
September 14, 2023
5
out of
5
rating by Wayne Davis
"Brad and Angela have been very helpful in getting our fire claim through and processed to get our home repaired and continue coverage. Been under the State Farm umbrella for over 50 years and will continue. Thanks."
We responded:
"Thank you, Wayne! We appreciate your trust in us and are glad we could assist with your fire claim. We're here for you whenever you need us. Thank you for being a valued member of the State Farm family for over 50 years!"
Janet Rodina
September 14, 2023
5
out of
5
rating by Janet Rodina
"I have been with State Farm for over 50 years, but never really put them to the test with a significant claim until the Marshall Fire. The team at Brad Hughes responded with compassion and abundant details and policy interpretations, as needed. Hannah especially was so helpful many times, responding promptly with specific details; this was even when their own office was displaced and they must have been swamped with questions and concerns."
We responded:
"Thank you, Janet! We're honored to have been your insurance provider for over 50 years and grateful for your trust. We're glad we could assist you during such a challenging time, and we appreciate your kind words about our team's dedication, especially Hannah's prompt and detailed assistance. We're here for you whenever you need us."
Ganghyeok Kim
September 12, 2023
5
out of
5
rating by Ganghyeok Kim
"Brad and his associates have always answered my questions promptly. I have been using State Farm since 1994 and they offered me best coverages at the best rates."
We responded:
"Thank you, Ganghyeok! We're honored to have served you since 1994 and appreciate your trust in us. We're glad we could provide you with the best coverages at the best rates and promptly address your questions. We're here for you whenever you need us."
